Terms of Service
Effective date: June 14, 2026
By accessing chimneysweepthousandoaks.com or submitting a request for service, users agree to be bound by these Terms of Service. Level Two Chimney Thousand Oaks reserves the right to update these terms at any time; continued use of the site or services following any change constitutes acceptance of the revised terms. If a user does not agree to these terms, they should not use this site or request services through it. These terms were last updated on June 14, 2026.
1. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of CA, without regard to its conflict-of-law provisions. Any dispute arising from or relating to these terms or the services provided by Level Two Chimney Thousand Oaks shall be brought exclusively in a court of competent jurisdiction located in CA. Users consent to personal jurisdiction in those courts.
2. Limitation of Liability
Level Two Chimney Thousand Oaks’s total liability to any customer, for any claim arising out of or related to services rendered or these terms, is limited to the amount paid by that customer for the specific service giving rise to the claim. Level Two Chimney Thousand Oaks is not liable for any indirect, incidental, special, or consequential damages - including lost profits, property damage unrelated to the work scope, or loss of use - regardless of whether such damages were foreseeable or Level Two Chimney Thousand Oaks was advised of the possibility of them.
Before
After3. Estimates and Pricing
Estimates provided by Level Two Chimney Thousand Oaks are given in good faith based on information available at the time of assessment. Final pricing may differ from an initial estimate if actual site conditions, discovered defects, required materials, or scope of work turn out to differ from what was originally assessed. Level Two Chimney Thousand Oaks will notify the customer of any material change in price before proceeding with additional work. Proceeding after notice constitutes acceptance of the revised price.
4. Warranty
Details of any workmanship warranty offered by Level Two Chimney Thousand Oaks will be provided to the customer at the time services are completed. Such warranty covers labor and installation quality within the stated scope and period. Parts, equipment, and materials supplied by third-party manufacturers carry only the warranties issued by those manufacturers, and Level Two Chimney Thousand Oaks makes no additional representations regarding them. Warranty coverage does not extend to damage caused by misuse, neglect, unauthorized modifications, or conditions outside the original work scope.
5. Scheduling and Cancellations
Level Two Chimney Thousand Oaks requests at least 24 hours’ advance notice for any cancellation or rescheduling of a scheduled appointment. Cancellations made with less than 24 hours’ notice may be subject to a late-cancellation fee to offset reserved labor and logistical costs. Details of any applicable fee will be communicated at the time of booking. Level Two Chimney Thousand Oaks will make reasonable efforts to accommodate rescheduling requests based on availability.
6. Intellectual Property
All content appearing on chimneysweepthousandoaks.com - including text, graphics, logos, images, and branding - is the property of Level Two Chimney Thousand Oaks and is protected under applicable intellectual property laws. No content from this site may be copied, reproduced, republished, distributed, or used in any form without the prior written permission of Level Two Chimney Thousand Oaks.
7. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.
8. Services and Service Area
Level Two Chimney Thousand Oaks offers professional home services in Thousand Oaks, CA and the surrounding areas. All services are subject to availability and a professional assessment of the work site. Some service requests coordinated through chimneysweepthousandoaks.com may be carried out by independent contractors or partner service professionals working in conjunction with Level Two Chimney Thousand Oaks. In those cases, Level Two Chimney Thousand Oaks acts as the coordinating point of contact and takes responsibility for ensuring the work meets the standards described at the time of booking.
9. Contact
Questions or concerns regarding these Terms of Service should be directed to Level Two Chimney Thousand Oaks through the contact page. Level Two Chimney Thousand Oaks will make reasonable efforts to respond in a timely manner.